Service Plan Information

I want to add more hours to my service plan.

Any changes to your service plan requires approval from your Person Centered Counselor/Counselor/Support Coordinator. If you need their contact information please contact Customer Service via phone or chat. We are happy to help!

Already had the change made with your Person Centered Counselor/Counselor/Support Coordinator and need a status update? Click Here for our processing times for document submissions.

FEIN Verification

A FEIN is needed for all employers.

1. Dial 1-800-829-4933
2. For English- Press 1 or Spanish- Press 2
3. For Employer Identification Number Information- Press 1
   • How to apply for FEIN- Press 1
   • Received a reference number- Press 2
   • If you already have a FEIN but forgot it or need a confirmation letter- Press 3
   • Recently applied for an EIN via fax and didn’t receive confirmation- Press 4

If you already have a FEIN, our employer training department needs a copy of the letter to schedule your visit.